Groves Nurseries Reviews

Groves Nurseries has an overall rating of 4.6 based on 100 reviews. Customer feedback on Groves Nurseries is mixed: Groves Nurseries reviewers highlight positive aspects like wide variety of plants, helpful customer service, competitive pricing, and fast delivery, which strongly appeal to garden enthusiasts and home gardeners. However, Groves Nurseries is often criticized for its limited stock on some items, occasional shipping delays, higher prices on certain products, and website navigation issues.

4.6/5.0

100 reviews

5 Stars

84

4 Stars

6

3 Stars

1

2 Stars

1

1 Star

8

All Groves Nurseries Reviews (100)
hmaraldo655
February 16, 2023
"Fantastic delivery crew ...top-notch service"
Fantastic delivery crew ...top-notch service
angryostrich619
February 12, 2023
"Awesome service"
Got free shipping even though I’m 22 miles from Weymouth. The items were just as they said they would be. No issues at all - much appreciated!
orangeelephant505
January 30, 2023
"Fantastic Service"
Goods arrived super quick. I’d totally shop with this company again. Really efficient!
rjsgresearch
January 24, 2023
"Delivered Promptly"
Delivery was right on schedule, and the delivery person was super friendly and efficient.
RaulMay
January 23, 2023
"Unpacking Assistance from Delivery Crew"
The delivery crew was super helpful in unpacking and putting away our logs. They were really nice and went above and beyond. It truly made a big difference.
Russell
January 18, 2023
"Awesome experience from start to finish"
The staff were super helpful. I called with a question, and they were really friendly and gave me some good advice. Plus, the delivery was quick as well!
goldenelephant244
January 15, 2023
"Room for Improvement"
I've popped in a bunch of times over the last decade while living in Bridport. Each visit, I hope for a change, but it’s always the same—very focused on profits and not so much on friendliness or assistance from the staff, who come off as pretty indifferent. The plants are quite pricey, and the shop is filled with a lot of junk. The indoor houseplants section really needs a refresh to appeal to modern tastes. It doesn’t seem to cater much to the younger crowd. I've had way better customer service at other garden centers where they actually value their patrons.
Smithmad
January 08, 2023
"Consistently pleasant service from the delivery team"
The delivery crew is just fantastic and always super friendly.
bigbird337
January 05, 2023
"Simple Ordering Process"
Placing my order was a breeze! I got 2 roses that came nicely packaged and in great shape. The info sheet on planting and caring for the roses was super useful. I’d surely buy from Groves again.
GlenReynolds
January 03, 2023
"Timber Delivered Right on Time"
Timber arrived quickly. I was pleased to see it put in the backyard as I asked.
myuri0712
December 21, 2022
"Awesome customer support"
This is a dependable and attentive company that really took the time to verify my order info, making sure my item got to me on schedule and at the correct address! And it did! I definitely recommend them.
BrianCaldwell
December 18, 2022
"I placed an online order but messed up my address..."
I placed an online order but messed up my address, so I got a call and figured it’d be easier to just pick it up myself.
NevaehFreeman
November 28, 2022
"Had Some Worries About..."
I had a few worries about getting a gift voucher for a close friend from Groves since I'm 50 miles away. But honestly, it was super simple to handle on the Groves website. Just like they said, the voucher showed up safe and sound this week.
angrydog149
November 21, 2022
"Lights for Indoor Trees"
I got myself some lights for indoor trees :-
To start off, they were available at Groves when other places were out of stock.
Also, the delivery was super fast and really efficient based on their regular shipping options to my home in Scotland.
Plus, they matched the description perfectly on their site.
organicduck345
November 20, 2022
"Fantastic Service"
A person who hadn't visited before rang the bell. They inquired about where we preferred the items to be placed. Super courteous! They mentioned there was a swap for my compost order, and that was totally fine.

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